Frequently Asked Questions

Are the services on SMMOrigins.com safe to use?

Absolutely! All of our services are 100% safe and can never get you banned!

How do I place an order?

Category: Select the social media platform you want to enhance
Service: Select the service type
Link: Enter the page, profile or post link
Quantity: Enter the amount needed (do not use commas or dots, for example, use 1000 instead of 1,000)

What is the start time and speed after placing an order?

Every service is different. Whenever you select a service from the dropdown menu, you will find a description box with all the information for that particular service - Start Time, Minimum/Maximum amounts, the average daily speed and more.

Can I cancel an order if the speed mentioned in the service description was not accurate?

Delays can happen sometimes. This is mainly caused by updates in Social Media sites or a system overload. On the rare occasion that this happens we will only be able to refund the missing amount from the order. The order will be partialled and you will be refunded the amount for what was not yet delivered.

Can I use your services while using outside sources or running ad campaigns?

Ad campaigns do not affect our delivery times or process. However, for some of our services we rely strictly on the start and current counts of your likes/followers/views as seen by our system on your social page, and so we would advise that you don't buy the same service for the same post/page/video at the same time from us and from somewhere else.

Are my followers/likes/views guaranteed not to drop?

The bulk of our services have a refill guarantee, meaning that we would refill any drops free of charge if you face a drop within the refill period. But it must be said, we here on SMMOrigins.com prioritize stability! In other words,  long-term stability is a top priority for us in the services we deliver!

What is a refill?

Some social media platforms perform updates every few weeks or months to remove inactive accounts, this might cause some numbers to drop. Also, we do not sell fake services, therefore we cannot control if a person that followed your profile or liked your page will unfollow or unlike at some point in the future. Our services are super stable, we make sure of that, but we can't control everything that happens at all times. In case you do experience a drop, all you need to do is open a support ticket with your order ID and we will refill it free of charge if it falls within the refill period.

When am I not eligible for refills?

Some clients place orders with us after using previous providers. For example they place an order for 1,000 followers for an account with tens or hundreds of thousands of followers. Such accounts are bound to drop at some point due to the large numbers of previously bought followers. As such, we cannot offer refills for accounts that exceed 100,000 followers.

I entered the wrong username or wish to cancel an order after entry, is that possible?

If you entered the wrong username or link (for example an Instagram profile link for a Twitter followers service) then we can cancel and refund your order.  If you entered the correct link, then it depends from service to service. Many of our services can be cancelled at any time, all you have to do is contact us with your order ID and ask us to cancel it (then we would cancel the order, partial it and refund you the difference).

What is mass order?

Mass order is used for when you want to enter several orders for different links at the same time. To do this, you should enter orders in this format:
Package ID | Quantity | Link
For example
31| 2000 | Link1
31| 5000 | Link2
31| 3000 | Link3
The service IDs and other service details can be found here - https://smmorigins.com/services

My monthly Automatic Likes subscription has stopped, what could be the reason?

Our tracker checks your account every few minutes or every few hours. However, if you change your account username or switch it to private, we would no longer be able to detect your new posts and the service is automatically paused until you provide us with the new username.

My order status is “Partial”, what does this mean?

A partial status can occurs for a variety of reasons: when a link has already maxed out that particular server’s capacity, or when we can't provide the service anymore while the order is in progress, or when you request a cancellation. When this happens you will automatically get a refund for the amount that was not delivered and you may then use any of our other servers for that link.

How can I get a website like yours and why is this recommended?

You can get a website like ours by contacting us either on our email - [email protected] - or on the Tickets section of our site - https://smmorigins.com/support. We can discuss pricing and details when you contact us.

After getting the site going all you need to do is connect the services to us and set them at higher rates on your website. Any order placed there will automatically be forwarded to us and we will start working on it. We recommend this as customers like to place their own orders and would be more encouraged to do so when they can do it manually. And it is a lot less hassle for you as you do not need to manually maintain orders and instead focus on marketing your new site!

Do you accept payment methods that are not listed on the “Add Funds” page?

Money is money, right? If you want to pay us, we will try to accept any payment method you want to use. If you would like to pay us using a payment method that's not listed on our "Add Funds" page, please contact us either on our email - [email protected] - or on the Tickets section of our site - https://smmorigins.com/support - and we can discuss it. We will do our best to accommodate you.

How can I get YouTube or Facebook comment links?

In order to retrieve YouTube or Facebook comment links, simply right click on the time of comment, then click on “Copy Link Address”, then paste it in a new tab and check if it will take you to the comment you are looking for, and if it does then you’ve done it correctly!

If you have any further questions you can contact us via email on - [email protected] - or register on our site and send us a message via support ticket.